Everything you need to build, ship and scale.
Browse documentation, search the knowledge base, or submit a support ticket — all in one place.
Documentation
Browse the knowledge base
Comprehensive guides, API references, and best practices for every part of the platform.
Getting Started
Onboarding guides, quickstarts, and first steps with SERGENTA AI.
- Platform Overview
- Account Setup
- First Agent Deployment
- BIOS™ Basics
API Reference
REST endpoints, GraphQL schema, WebSocket events, authentication.
- REST API
- GraphQL
- Webhooks
- Rate Limits
AI Agents
Build, configure, and deploy autonomous AI agents.
- Agent SDK
- Multi-Agent Orchestration
- MCP Protocol
- Tool Use
Data & Integrations
Connect data sources, sync systems, and manage pipelines.
- Data Connectors
- ETL Pipelines
- Google Workspace
- CRM Sync
Security & Compliance
Security architecture, access control, and regulatory alignment.
- RBAC
- Audit Logging
- GDPR
- SOC 2
Workflows & Automation
Scheduled tasks, event triggers, and multi-step processes.
- Workflow Builder
- Triggers
- Backend Functions
- Schedules
Submit a Ticket
Get help from our engineers
Tell us what you need. Our support team responds within 8 business hours for technical issues.
Helpful Resources
What to expect
Response Times
General inquiries within 24h, technical issues within 8h, enterprise customers receive priority routing per SLA.
Contact Channels
Submit a ticket above, or reach us through the Contact page. Enterprise customers have a dedicated success manager.
SLA & Enterprise
Enterprise plans include dedicated success managers, SLAs, and priority resolution targets.